Terms & Conditions – Use and Provision of Services

1 Subject Matter – Scope

These General Terms and Conditions (hereinafter "Terms") govern:

a) the use of the company's online shop and website, and

b) any distance contract concluded between the company and consumers for the purchase of spiritual services.

These Terms apply to all transactions carried out through the website by consumers within the meaning of the applicable consumer protection legislation.

2 Company Information

Company name: SPEC MEDIA GREECE 

Registered address:

Odos Agias Varvaras 4, Ellinikou – Argyroupolis
Southern District of Athens
16452 Athens, Greece

Contact email:
spec@specmediagreece.com

The company acts as a "provider" within the meaning of Law No. 2251/1994 as amended.

3 Description of Services – Spiritual Work

The company provides spiritual services, including in particular:

• spiritual guidance in the field of love and relationship situations

• spiritual analysis and evaluation of love stories and relationship dynamics

• individual spiritual work in complex love and relationship matters

All services are exclusively spiritual in nature.

The company does not provide medical, psychological, legal, or financial advice, nor are its services intended to replace such professional consultations.

All services are coordinated and carried out from Greece.

4 Communication Process – Analysis & Assignment

(1) The client contacts the company via the website or email and briefly describes their love story, current situation, and wishes.

(2) The company may refer the client to the appropriate contact person. In many cases, the evaluation and assessment are carried out by Alexis Sophos after reviewing the individual case.

(3) Depending on the offer, the client may book a free or paid analysis of their love situation. The purpose of this analysis is to:

• assess the situation,

• identify possible forms of spiritual work, and

• provide the client with a clear overview of possible next steps.

(4) Only after this analysis does the client decide whether to commission further spiritual work.

The company will then inform the client about:

• the nature and character of the proposed spiritual service,

• the total fee applicable, and

• any special conditions regarding the execution of the service.

(5) If the client agrees, the corresponding service can be booked through an online payment link provided by the company.

By completing this booking, the client authorizes the company to perform the agreed service.

5 Conclusion of Contract – Order & Confirmation

(1) The presentation of services on the website does not constitute a binding offer but rather an invitation for the client to submit an offer.

(2) The client's request as well as the booking of an analysis or spiritual service (e.g., via online form, email, or payment link) constitutes an offer to conclude a contract.

(3) The contract is concluded when:

• the company expressly confirms the client's booking (e.g., by email), or

• the client successfully completes the payment via the provided payment link and the company implicitly accepts the contract by starting the processing of the request.

(4) The order confirmation will include at least the following information:

• company information

• description of the service

• total price including applicable taxes

• payment method and basic information about the execution of the service.

6 Prices – Payment – Taxes

(1) All prices are stated in Euros (€) and include applicable VAT unless explicitly stated otherwise.

(2) Payments are processed exclusively through the electronic payment methods specified in the order confirmation or payment link, such as:

• credit card (e.g., Visa, Mastercard)

• Klarna

• Apple Pay

• Google Pay

• or comparable methods offered through the payment service provider Stripe.

Stripe is an internationally established payment provider. All payments are processed via secure and encrypted connections.

(3) The company reserves the right to require full payment in advance, particularly for individual and non-repeatable services.

(4) Payment receipts (invoice/receipt) are issued in accordance with the applicable Greek tax legislation.

7 Provision of Services

(1) After receipt of the agreed payment and the necessary information (name, date of birth, purpose of the work, etc.), the company begins preparing and performing the agreed service.

(2) All services are coordinated and carried out from Greece according to internal procedures and schedules determined by the company.

(3) The company exercises the greatest possible care and diligence in providing its services but does not replace medical, psychological, legal, or other professional advice.

(4) The client acknowledges that the services are spiritual in nature and are based on personal perception and free will. The client purchases these services on their own responsibility.

8 Consumer Right of Withdrawal

If the client qualifies as a "consumer" under Law No. 2251/1994 and the contract is concluded at a distance (e.g., via internet or email), the client has a right of withdrawal.

The client may withdraw from the contract within 14 calendar days from the conclusion of the contract without giving any reason.

To meet the withdrawal deadline, it is sufficient to send the withdrawal declaration by email to:

spec@specmediagreece.com

As long as the service has not yet begun, all payments will be fully refunded in the event of withdrawal.

If the client has expressly requested that the company begin providing the service before the withdrawal period expires and the work has already started, the company will refund the payments minus a reasonable amount corresponding to the services already provided up to the time of withdrawal.

The remaining amount will be refunded within 14 days of receiving the withdrawal request using the same payment method originally used by the client, unless otherwise agreed.

9 Limitation of Liability

The company is liable only for direct damages suffered by the client that result from intentional misconduct or gross negligence by the company or its legal representatives, in accordance with the general principles of Greek law.

The services provided are spiritual in nature. Their interpretation and use are solely the responsibility of the client.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable mandatory law.